All Sales Are Final 

Please give us a call or send us and email to info@prismsscape if you have issues with your purchase. 

Damaged in Shipping exceptions

If the product is damaged in shipping, please return it to us so it can be replaced if available or we can provide you with a store credit.

To return your product, mail your product to: PrismsScape Gems & Healing Center, 1700 S. 1st Ave., Eastdale Plaza #11C, Iowa City, IA 52240

You will be responsible for paying for return shipping costs for item. Shipping costs are non-refundable.

Depending on where you live, the time it may take for your exchanged product to reach you may vary.

If you are returning more expensive items, use a trackable shipping service or purchasing shipping insurance to guarantee delivery.

Need help?

Contact us at for questions related to refunds and returns. Please call us at 319-351-2907 if you have questions. 

We really appreciate your business and look forward to being of service to you.

With gratitude & care,

Gina & George Crosheck, Owners